Deep is a private intelligence platform for qualified institutional and individual actors. We respect your privacy and comply with global data protection standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We may collect the following types of data:
Personal Identifiers: Name, email address, organization, billing address, country of residence.
Payment Information: Processed securely via Stripe. We do not store payment credentials.
Usage Data: IP address, browser type, referring URL, device type, and activity logs.
Communications: Emails, inquiries, and messages sent to us.
2. How We Use Your Data
We use your data for:
Fulfilling your subscription and delivering premium content.
Processing payments and securing your account.
Sending you service-related updates, alerts, or essential communication.
Improving user experience and strategic content offerings.
Legal compliance and fraud prevention.
We do not sell your data. We do not monetize your data in any third-party capacity.
3. Legal Basis for Processing (GDPR)
Under GDPR, our legal basis for collecting and processing personal data may include:
Contractual necessity: To fulfill your subscription or access request.
Legitimate interests: To improve our platform and protect its integrity.
Consent: For communications or optional analytics (where applicable).
Legal obligation: To meet applicable tax, financial, and regulatory laws.
4. Your Rights (GDPR + CCPA)
If you are located in the EU/UK (GDPR), you have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability (request your data in a machine-readable format)
Withdraw consent at any time
If you are a California resident (CCPA), you have the right to:
Know what personal data we collect and how we use it
Request deletion of your data
Opt out of the sale of personal data (we do not sell data)
Non-discrimination for exercising your rights
To make any of the above requests, contact us at dpintel@protonmail.com
We will respond to all legitimate requests within 30 days.
5. Data Sharing and Processors
We share your data only with carefully vetted processors as needed to operate Deep. These include:
Squarespace Payments – for secure payments
Email/CRM Platforms – for delivering briefings and updates
Analytics Providers – for performance and usage insights
All processors are GDPR/CCPA-compliant and under binding agreements.
6. International Data Transfers
If you are outside of [Insert your jurisdiction], your data may be transferred to and stored in jurisdictions with different data protection standards. We use standard contractual clauses (SCCs) and other safeguards where required.
7. Data Retention
We retain personal data only for as long as necessary to:
Provide your membership services
Comply with legal, tax, and contractual obligations
Maintain internal records and fraud prevention
You may request deletion at any time unless retention is required by law.
8. Data Security
We use industry-standard encryption, access controls, and monitoring to safeguard your data. Sensitive data is handled by trusted third parties like Stripe, who are certified to PCI-DSS standards.
9. Cookies and Tracking
We use essential cookies to maintain secure sessions and optional analytics cookies to improve our offering. You may opt out of non-essential cookies via your browser settings or our cookie banner (if implemented).
10. Contact Us
For any privacy concerns or data rights requests:
Email: dpintel@protonmail.com
If you are in the EU or UK, you may also lodge a complaint with your local Data Protection Authority.
11. Updates to This Policy
This policy may be updated occasionally to reflect changes in law, technology, or services. You will be notified of material changes via email or in-app notification.
